Signing In#

Neriyam uses a simple email + password login. Your account is created by an admin in your organization. When the admin adds you, Neriyam emails you the credentials directly — admins do not see or share your password manually.

Logging in#

1. Open Neriyam in your browser (the sign-in URL is in your invitation email — ask your admin if you no longer have it)
2. You will land on the login page
3. Enter your Email and Password
4. Click Login

If your login succeeds, Neriyam sends you to one of:

• Dashboard — if you belong to a single organization, you land here directly
• Select Organization — if you belong to more than one (see Switching organizations)
• Change Password — if this is your first login

First login — forced password change#

When your account is first created, Neriyam emails you a temporary password. The first time you sign in with it, Neriyam asks you to set your own password before you can do anything else.

1. Enter the temporary password from the welcome email as Current Password
2. Enter a new password in New Password and Confirm Password
3. Click Change Password

Once your new password is saved, Neriyam sends you on to the dashboard (or the organization picker).

Invited to a new organization#

If you already have a Neriyam account in another organization and an admin adds you to a new one, you do not get a new password. Instead, you receive an invitation email letting you know you have been added.

To start working in the new organization:

1. Sign in with your existing email and password
2. Open the Organization switcher in the header (or use the Switch Organization option in your user menu)
3. Pick the new organization

See Switching Organizations for more.

Voluntary password change#

You can change your password any time from your profile.

1. Click your avatar in the top-right of the header
2. Pick Change Password from the menu
3. Enter your current password, then a new one twice
4. Click Change Password

I forgot my password#

You reset your own password — admins cannot reset it for you.

1. On the sign-in page, click Forgot Password?
2. Enter your email and click Send Reset Code
3. Check your inbox for an email with a reset code
4. On the reset page, enter the Reset Code from the email along with your new password
5. Click Reset Password

You will be sent back to the sign-in page. Sign in with your new password.

Signing out#

1. Click your avatar in the top-right
2. Pick Logout from the menu

Signing out clears your session on the current browser only. Other devices or tabs where you are signed in stay signed in. To end every session at once, change your password — see Managing your account.

Staying signed in#

Neriyam supports being signed in on more than one device and in more than one browser tab at the same time. You only get signed out when:

• You sign out yourself (only on the current browser — see above)
• You change your password (other devices and tabs are signed out; current one continues)
• You reset your password via Forgot Password (every session ends, including the current one)
• Your session is idle for too long (your organization configures the timeout)
• Your organization changes its date, time, currency, or number format settings — every signed-in user in that organization is signed out so they pick up the new formats on next sign-in

The format-settings sign-out is rare. The admin who makes the change sees a warning and confirms before it happens. See Managing your account for the full session lifecycle.

Can't sign in?#

"Invalid credentials" — check the email address and that caps lock is off.

Forgot your password? — click Forgot Password? on the sign-in page. Enter your email and you'll receive a reset code by email.

No invitation email received? — check your spam folder. If still not received, ask your organization admin to verify your email address on the user record and re-add you.

"Session expired" — your session ended. Click Login and sign in again.

You see a white screen or "Unable to connect" — you have lost connection to the server. Check your internet, then refresh.